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Why You and Your Customers should use Zmail
Cost reduction and high-value services are the main reasons to use the Zmail service. Zmail
also offers ease of use with a faster, more secure and more reliable means of
communication than regular email, fax, postal mail, or overnight delivery. Zmail provides benefits to you and your customers:
- To your customers: Your customers, in spite of your best efforts, are at risk
regarding confidentiality and privacy with regular email. Unfortunately, hackers can and do access Internet systems and
desktop computers, taking advantage of
the lack of protection that besets regular email as it passes through the Internet and is downloaded. Customers are not
trained to not disclose sensitive data in an email. If someone were
to intercept your customer
emails, sensitive information may easily fall into the wrong hands. Unprotected customer information, even if just
an account name, can be used to craft phishing and impersonation attacks that can later on be used to attack not only
your customer but also your business. Zmail eliminates these risks with end-to-end strong
encryption and two-factor user authentication, assuring all parties that only the authorized recipients can read the
messages that you and your customers send.
- To you: Communication with your customers, partners and personnel can be easier, cheaper and more
productive, easily achieving buy-in because there is nothing to download, upgrade, change, or be trained for with Zmail.
Your customer's zmail to
you will stand out and not be confused with spam, while your customer will know that your zmail is actually from you
and not something to be suspicious about, such as a phishing attack. You also avoid the delays, costs and extra
administrative time associated with postal mail, faxes,
help desk support, and multiple deliveries of the same email information because you do not know if it arrived.
Because your customer can use Zmail Basic at no cost, there are no usage costs other than those your customer
already pays for their Internet service. There is no cost or need for your customer to modify her IT systems to
meet security requirements and/or acquire suitable Internet access. Reasonably up-to-date hardware and software
should meet all zmail requirements.
ZMAIL™ - Secure Document Delivery
Zmail is an interface for online secure document delivery &
notarization, within current evidentiary laws. Compare
Zmail >>
The Zmail solution allows anyone to verifiably notarize, digitally sign, send, receive,
and confirm receipt of secure documents and email, with no prior
experience, no email
address change, no installation, and no download. Zmail is a better, faster, and more cost-effective alternative to
overnight delivery.
Zmail satisfies international, US federal, and state requirements for digital signature of documents and
secure document delivery, including the Health Insurance Portability and Accountability Act (HIPAA),
Federal Financial Institutions Examination Council (FFIEC),
International Standards Organization (ISO) 17799,
Gramm-Leach Bliley Act (GLBA),
Sarbanes-Oxley Act (SOA), and
California SB-1386 regulations. Evidentiary laws may vary by jurisdiction.
Zmail functions for Online
Secure Document Delivery and Notarization include Send Receipt, Return Receipt,
Message ID (Fingerprint), and Message Expiration.
Zmail is a time-tested product, with anti-phishing, mutual authentication, and two-factor authentication technology
first qualified by the Swedish Government's Ministry of Justice Statskontoret in 2001. Zmail does not use ActiveX controls
or cookies. Works with
Windows, Mac, and Linux, using any current email software and web-browser. Zmail is provided in
two editions: Premium and Basic.
Getting Zmail Basic is easy. When you send a zmail to a new zmail user, the user is automatically invited to register
and can do so in a one-step process. You can also allow your customer to read the zmail once without registration, securely.
Zmail Premium
Zmail Premium
provides comprehensive message, security
and document control services, preventing email phishing, email disclosure and identity theft. Includes a
certified "Premium Seal" for each user, that is visible to the
message recipients and is useful to enable trust. All security
controls are available by means of a control dashboard that makes it easy to view, select and customize tracking,
delivery, expiration, release, and several other zmail security services before sending a secure email.
Zmail messages can be read securely with a single-click, even on first contact and without registration. Recipients
can reply securely without cost (using Zmail Basic). Message transport encoding is optimized for deliverability and
spam-trigger avoidance. Single-user or multiple-user accounts with customer self-management. May be
branded and customized by request, including the use of OTP authentication.
We are currently providing courtesy
Zmail Premium accounts to qualified professional users -- sign-up and apply by Zmail.
Register Now >>
FeaturesZmail Premium includes the following features:
- User Account, for Single-User Premium license.
- Manager Account for Multiple-User Premium license. Add, close, and resell User Accounts.
- Account Self-Management for User and Manager accounts.
- Commercial Use License for business, e-commerce and regulatory compliance use.
- Premium Seal. Your verified identity online.
- Unlimited Sending. No spam allowed.
- Credential Recovery. Use zmail even if you lose your login credentials.
- EASY TO READ — Decrypt with 1-click™, even on first contact.
- Send to Anyone. Anyone can read and reply to your zmail, free.
- Release Time. Message cannot be read before the time you define.
- Expiration Time. Message cannot be read after the time you define.
- Message Fingerprint. Digitally sign your messages
- Delivery Receipt. When, Where, How and by Whom your message was decrypted.
- Reports and Auditing. Full report of sent messages.
- Encrypted Address Book. Automatic contact & digital certificate management.
- End-To-End Message Encryption, Decryption, and Authentication.
- Sender and Recipient Authentication.
- Secures Email and Attachments.
- Secure Data Storage.
- Simple and Secure Login With Two-Factor Authentication.
- Mutual Authentication Prevents Spam, Spoofing, Phishing.
- Optional Super-Encryption with client-side key.
- Standards Based.
- No Change to Email Addresses.
- No Download, No Installation.
- No ActiveX, Java, or Cookies.
Premium Manager Account: offers centralized administration of users by an
organization, while protecting user privacy. An organization may use a Zmail Premium Manager account
for directly and at any time invite, approve and unsubscribe their own
users. Upon invitation by the organization, the user registers at zmail
to define their own password and receive their own usercode. Upon approval by the
organization, the user is granted a Premium User account linked to the
organization's Premium Manager account; the user is identified online
by a Premium Seal that includes the organization's name. Upon
unsubscription by the organization, the user's Premium User account is
immediately terminated and the Premium Seal revoked. At no moment is the
organization made aware of any user's usercode or password.
The Premium Manager account also includes a resell license, so that Premium Managers may resell
Premium User accounts from their multiple-user Premium Manager account.
Premium Seal: Zmail Premium messages are sent with a certified Premium Seal, that can be clicked by
recipients after they authenticate to read your message: click to see a sample. Zmail message security information is provided when the
recipient clicks on the Premium Seal logo to verify it. Recipients will know that the sender has a Zmail Premium
commercial account and that the sender took care in sending a secure, authenticated message to them -- and that's
why the message is important.
Credential Recovery: Premium users can login to zmail even if they one day lose their login credentials.
Requires setup after first login. This service is 100% self-managed. Zmail does not have a copy of users' ZSentry
usercode, return code or password.
100% CUSTOMER SATISFACTION GUARANTEE: We
want you to be pleased with our service and it is important to us to ensure your full satisfaction. If you are not
fully satisfied you may cancel your Zmail Premium subscription within 7 days of your purchase for a full refund.
ZSENTRY MAIL PREMIUM TERMS OF SERVICE: The Terms Of Service are available in
the registration page and through the Support Center page.
CustomizationZmail Premium may be customized and branded,
by request. In case of interest, please go to the Support Center and submit a Support Ticket.
Some options require an additional fee and license. The following customizations are
available:
- OTP: some organizations already use a time-synchronous One-Time-Password (OTP)
generator, to avoid security issues with a conventional password system. Users carry
a dongle on their key chain, with a display that changes the OTP each 60s. With the OTP,
users also avoid having to remember passwords and can login to several sites. While the
ZSentry authentication technology used by zmail obviates the need for OTP generation (because zmail
prevents problems caused by phishing, password files and weak passwords), zmail can also use
the changing OTP from the user's device for authentication, instead of the static zmail password.
- ZSentryID™: ZSentryID extends the security, cost, scalability and zero
footprint benefits of the
ZSentry two-factor user authentication technology to two-channel authentication with a dynamically generated,
unpredictable, One-Time-Password (OTP). ZSentryID takes advantage of mobile phones and pagers, devices
that users already have and know how to use, to send the OTP authentication code required from a user. For
additional information, please read the ZSentryID
Specification.
- SMTP or Exchange Server: organizations may want to use their own
SMTP or
Microsoft Exchange server to
send their zmails, for example, to fully manage the entire email cycle and use anti-spam server authentication.
With a Premium Manager account, Zmail can use the organization's server to send zmail messages for any
Premium User subscribed by the organization. There is no added security risk, as the zmail
messages are sent to the organization's server after encryption.
- Branding: zmail messages can be branded and customized to fit an
organization's
communication policy. Customization can use the existing skins (a "skin" is the visual appearance of a zmail
message), with added organization name and web link, or a completely new skin. With a Premium Manager account,
Zmail will use the organization's branding when sending zmail messages for any Premium User subscribed by
the organization.
- Zmail Appliance: zmail services can also be provided at the customer's location, and
physical control, by means of a zmail
appliance. The zmail appliance, at the customer's choice, may be queried by the online zmail service for
resolution by outside users (i.e., users not registered in an organization's zmail appliance may
read zmail sent from the organization's users).
Additional customizations can be provided upon request.
Customer Comments:
"My colleagues and patients can know that I, specifically, have sent the
ZMail. They know too that the ZMail is fully HIPAA compliant, not a spam
with virus, nor phishing nor spoofing. Options like allowing my
recipients to securely read my zmail once, without registering or having
to send them a password, or my knowing when they have opened it, or my
being able to expire the ZMail, are remarkable innovations."
Vernon M Neppe M.D., Ph.D., Seattle, WA
"I use zmail to send private medical records, and keep them private. Everyone who opened my zmails
was satisfied with how easy it was to use. I think that zmail serves a real need in my profession."
Jay Luxenberg, M.D., San Francisco, CA
Zmail Basic
Fully functional free edition of Zmail Premium. Licensed for personal and non-commercial use only.
Unrestricted number of secure messages that can be read; restricted number and size of secure messages
that can be sent per day. Price: No cost.
Register Now >>
Features
Zmail Basic includes the following features:
- User Account, for Single-User Basic license. Non-commercial use only.
- Upgrade to Premium at any time.
- Unlimited message decryptions/day.
- Free quota of daily message encryptions.
- EASY TO READ — Decrypt with 1-click™, even on first contact.
- Send to Anyone. Anyone can read and reply to your zmail, free.
- Release Time. Message cannot be read before the time you define.
- Expiration Time. Message cannot be read after the time you define.
- Message Fingerprint. Digitally sign your messages
- Delivery Receipt. When, Where, How and by Whom your message was decrypted.
- Reports and Auditing. Full report of sent messages.
- Encrypted Address Book. Automatic contact & digital certificate management.
- End-To-End Message Encryption, Decryption, and Authentication.
- Sender and Recipient Authentication.
- Secures Email and Attachments.
- Secure Data Storage.
- Simple and Secure Login With Two-Factor Authentication.
- Mutual Authentication Prevents Spam, Spoofing, Phishing.
- Optional Super-Encryption with client-side key.
- Standards Based.
- No Change to Email Addresses.
- No Download, No Installation.
- No ActiveX, Java, or Cookies.
ZSENTRY MAIL BASIC TERMS OF SERVICE: The Terms Of Service are available in
the registration page and through the Support Center page.
Customer Comments:
"I've registered for zmail and I found it really useful especially when I
didn't use my home pc and read my mail from other computers. I'll
definitely pass the word for this excellent product to my colleagues."
André Camilleri, Malta
Additional information on Zmail and applications of Zmail: FAQ >>
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